Information for Community Service Organisations re COVID-19 

General Information for the Community re COVID-19 

Local community service delivery arrangements during COVID-19

Learn about face masks and how to make one 

General Updates


Extension of the JobKeeper Payment - Australian Government factsheet issued 21 July 2020.

Damn Good Advice on Creating a COVID-19-Safe Workplace - Our Community Matters publication.

COVID-19 Safe Workplace Checklist - compiled by the Australian Services Union and based on Safe Work Australia's tool and resources.

Workplace resources COVID-19 checklist - guidance on how to manage and support workers through COVID-19 from the ACTU.

COVID-19 Community Sector Resource – compiled by NCOSS and has the latest info and help you plan for service continuity, support clients in different ways and protect staff.

COVID-19 Response Advocacy & Information - from ACOSS members.

Managing your organisation during a health crisis – from Not-for-Profit Law.

Information & resources on COVID-19 - from Justice Connect for affected people and community organisations.

Navigating Non-Profit Organisations through the COVID-19 Crisis - paper by Koda draws on the experience of charity leaders who have taken the time to share the actions they have taken, their approach to leadership and thoughts for the future. The paper also includes practical questions non-profit leaders should consider asking themselves as they navigate the crisis

Information & resources on COVID-19 - from the Australasian Society of Association Executives.

COVID-19: Advice for DFV services wanting to use technology – from WESNET.

7 Steps for keeping the lights on: Support for social enterprises (Covid-19 impact response) - from Social Ventures Australia.

Free or Discounted Tools and Resources to help you work from home - from Connecting Up.

Web Conferencing Security - from the Australian Government Signals Directorate.

Workplace Wellbeing and COVID-19 Support - from WayAhead Workplaces.

COVID-19 WHS Information - from Safe Work Australia.

National COVID-19 safe workplace principles - compiled by Safe Work Australia.

The impact of COVID-19 on employer's WHS obligations - Insurance broker Aon has developed a flyer on COVID-19 Work Health & Safety obligations including risk control strategies; working from home risks and controls; and mental and psychological health strategies.

Can your not-for-profit organisation hold its AGM remotely or should you postpone? - resource from NFP Law.

COVID-19 Long Service Leave Act Amendment - On 24 March 2020, NSW Parliament passed temporary laws which will create greater flexibility for employers and workers to access long service leave in advance during the ongoing COVID-19 crisis.  These laws are effective on and from 25 March 2020

COVID-19: Information for Volunteers, and Information for Volunteer Involving Organisations – papers from Volunteering Australia and the State and Territory volunteering peak bodies.

Managing the Return of Volunteers to the Workforce - factsheet from Not-for-Profit Law.

Pandemic plan advice - from NSW SafeWork

COVID-19 Safety Plan - from NSW Government to help protect your staff, workers, customers and visitors.

NB: MCRN Members can access a selection of sample policy templates by logging in at the bottom left of this page.


Small Business COVID-19 Support Grant - If your small business or non-profit organisation has experienced a significant decline in revenue as a result of COVID-19, you may be eligible for the NSW Government small business support grant of up to $10,000

COVID-19 National Funding Platform - Australian Communities Foundation and Philanthropy Australia have partnered to provide a national funding platform to coordinate the philanthropic response to the COVID-19 pandemic. Not-for-profit organisations are encouraged to register their COVID-19-related funding needs so that philanthropic funders can understand the granting opportunities available and respond to the critical needs of the sector.

JobKeeper Payment Eligibility for Registered Charities - The JobKeeper payment is intended to help businesses (including charities and not-for-profits) significantly impacted by the Coronavirus cover the costs of their employees’ wages, so that more Australians can keep their jobs and continue to earn an income.  Under this scheme, charities registered with the Australian Charities and Not-for-profits Commission (ACNC) will be eligible for the payment if they estimate their turnover has fallen or will likely fall by 15% or more relative to a comparable period.  Read more about the JobKeeper payment here.  The JobKeeper payment will be administered by the Australian Taxation Office (ATO).  . Eligible businesses and charities can apply for the payment online and are able to register their interest via

Webinar on the applicability and accounting for JobKeeper payments for NFPs and charities - from WACOSS.

Assistance for organisations affected by COVID-19 – info from the Funding Centre re financial assistance available to not-for-profit organisations and community groups affected by the COVID-19 outbreak. (Updated daily.)

Australian Government Coronavirus SME Guarantee Scheme - support of up to $40 billion of lending to SMEs (including sole traders and not-for-profits).  Under the Scheme, the Government will guarantee 50 per cent of new loans issued by eligible lenders to SMEs.

Boosting Cash Flow for Employers measure - Australian Government measure and covers not-for-profits as well as businesses.

Summary of current major banks relief packages from Jobs Australia CEO, Mon 30 Mar.


Australian Government Jobs Hub website - to help Australians find work during the Coronavirus pandemic. The Jobs Hub advertises the latest vacancies from businesses across Australia. .

The ASU Jobs Connect website – to connect employers in the community and disability sectors across NSW to try to help members impacted by COVID19 get work at places where there is now high demand for more workers and where there are positions available.

Blue Mountains Community Sector Jobs - listings on the MCRN website for current employment opportunities in the Blue Mountains and surrounds.


Working from home: A checklist to support your mental health during Coronavirus - developed by Dr Jill Newby at the Black Dog Institute, 25 Mar 2020

Wellbeing for Home - webinar series offers tips and tactics to help employees thrive in a work from home environment:  Working safely from home;  Money tips for challenging times;  Sleep - the wonder drug;  Achieving balance in isolation.

Employee Assistance Program for NGO staff - NSW Department of Communities & Justice has extended access to their EAP to NGO staff that don't have an EAP or similar service.

COVID-19:  NDIS & Community Services Workplace Advice - confidential advice about your rights at work during the coronavirus (COVID-19) pandemic for disability support workers and those working in social and community services in NSW and the ACT.  Call 1800 278 463.