Information for Community Service Organisations re COVID-19 


Advice from DCJ 8 Sep 2021 - Reporting of COVID-19 incidents (pdf) - reporting of any COVID-19 positive incidents that occur involving clients, or that impact the delivery of services to clients in your workplace in accordance with contract requirements.

Information for DCJ Service Providers - COVID-19 Mandatory Vaccinations 4 Sep 2021 (pdf) - an information sheet, including links to relevant resources, to assist service providers regarding the issue of requiring employees to have COVID-19 vaccinations. Includes an outline of the approach DCJ is taking to assessing the risk of COVID-19 in all of DCJ workplaces to determine if groups of employees will be required to be vaccinated to reduce risk which DCJ is sharing as an example to assist in developing your own approach. Please note however that dates for compliance were extended after this document was produced.  Latest compliance dates are available here.

Advice from FAMS in complying with the Public Health Orders 31 Aug 2021 - the new requirements, what they mean, and how to comply.

New Registration & Vaccination Requirements for Workers - new requirements come into effect from 9 and 20 September 2021.

Advice from DCJ 18 Aug 2021 - How to book a priority vaccine - authorised worker vaccinations and Test & Isolate payments (pdf) - information about how to book a priority vaccine appointment for you or your staff; and advice about a new payment that may assist any casuals you employ.

Instructions for DCJ authorised workers aged 16 to 39 to book a Pfizer appointment at Sydney Olympic Park

Update from Department of Communities & Justice 15 Aug 201 (pdf)

DCJ COVID Links 27 Jul 2021 (pdf) - information on restructions, rules, program-specific advice, delivering essential services, support for staff, resources for service providers, setting up electonic check in and QR codes.

WSNBM Service Provider - COVID Sector Briefing 26 Jul 2021 (pdf) - key messages in operating in a COVID safe way, authorised workers, surveillance testing, business continuity plans, PPE supplies, additional funds, escalating issues, resources, Q&A.

Update from Deparment of Communities & Justice 23 Jul 2021 (pdf) - includes latest info re COVID-19 testing requirements for workers living in Greater Sydney and particular LGAs, checking requirements for employers, DCJ service provision in the Greater Sydney areas affected by stay at home orders and COVID-19 resources in community languages.

Updated advice from Department of Communities & Justice 18 Jul 2021 (pdf)

Free or Discounted Tools and Resources to help you work from home - from Connecting Up.

Australian Government Coronavirus (COVID-19) resources for community groups - resources to use when helping people in your community affected by COVID-19.

Managing Social Distancing - from NCOSS

Service continuity - general advice & tools - from NCOSS

Examples of COVID-19 innovative practices in the sector - from NCOSS

Specific Program Information for Service Providers 

Aboriginal & Torres Strait Islander Peoples

Information relating to COVID-19 for the Aboriginal child, family & community services sector

Aged Care

COVID-19: Advice for aged care services 

Information for aged care providers and workers about COVID-19 vaccines 

Residential aged care facility outbreak management 

Guidance for residential aged care facilities

Tips for residential aged care providers

Child & Family

Targeted Earlier Intervention

Permanency Support Program

Intensive Therapeutic Care

Family Preservation Services

Family Connect & Support

Authorisation of staff to provide foster care during the COVID-19 pandemic

FAQs for early childhood education services and providers

Guidance for early childhood education and care services

Schools, universities and childcare


COVID-19 Vaccination - Disability Provider Alert - 2 Aug 2021

COVID-19 Vaccination - Disability Provider Alert - 19 Jul 2021

COVID-19 Vaccine Information for Disability Service Providers

COVID-19 Vaccine Information for Disability Workers

Domestic Violence 

COVID-19: Online Safety Help for Domestic & Family Violence Workers

COVID-19: Advice for DFV services wanting to use technology

Workplace responses to domestic and family violence during COVID-19

Housing / Homelessness

Specialist Homelessness Services

Guidelines for Homelessness Accommodation during COVID-19



New Employer Guide: COVID-19 Vaccinations And The Workplace, !7 Aug 2021 (pdf) - produced by The Australian Chamber of Commerce and Industry's (ACCI) Workplace Relations and WH&S team

COVID-19 Community Sector Resource – compiled by NCOSS and has the latest info and help you plan for service continuity, support clients in different ways and protect staff.

Managing your organisation during a health crisis – from Not-for-Profit Law.

Information & resources on COVID-19 - from Justice Connect for affected people and community organisations.

COVID-19 Safe Workplace Checklist - compiled by the Australian Services Union and based on Safe Work Australia's tool and resources.

Workplace resources COVID-19 checklist - guidance on how to manage and support workers through COVID-19 from the ACTU.

COVID-19 WHS Information - from Safe Work Australia.

Governance and COVID-19 - resource from NFP Law.

COVID-19 Long Service Leave Act Amendment - On 24 March 2020, NSW Parliament passed temporary laws which will create greater flexibility for employers and workers to access long service leave in advance during the ongoing COVID-19 crisis.  These laws are effective on and from 25 March 2020

Pandemic plan advice - from NSW SafeWork

COVID-19 Safety Plan - from NSW Government to help protect your staff, workers, customers and visitors.

NB: MCRN Members can access a selection of sample policy templates by logging in.


2021 COVID-19 Support Package for Individuals & Businesses

Pandemic Leave Disaster Payment - NSW 


Australian Government Jobs Hub website - to help Australians find work during the Coronavirus pandemic. The Jobs Hub advertises the latest vacancies from businesses across Australia. .

The ASU Jobs Connect website – to connect employers in the community and disability sectors across NSW to try to help members impacted by COVID19 get work at places where there is now high demand for more workers and where there are positions available.

Blue Mountains Community Sector Jobs - listings on the MCRN website for current employment opportunities in the Blue Mountains and surrounds.


Working from home: A checklist to support your mental health during Coronavirus - developed by Dr Jill Newby at the Black Dog Institute, 25 Mar 2020

Wellbeing for Home - webinar series offers tips and tactics to help employees thrive in a work from home environment:  Working safely from home;  Money tips for challenging times;  Sleep - the wonder drug;  Achieving balance in isolation.

COVID-19 Vaccine Information for Disability Workers